Terms of Service

Last Updated: August 10, 2025

1. Acceptance of Terms

By accessing or using TrustNest, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access or use our services.

2. Description of Service

TrustNest provides a platform for businesses to collect, manage, and analyze customer feedback. Our services include but are not limited to feedback collection, sentiment analysis, reporting, and customer engagement tools.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. User Content

You retain all rights to any content you submit, post, or display on or through TrustNest. By providing content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with providing and improving our services.

5. Prohibited Activities

You agree not to engage in any activity that interferes with or disrupts the services or servers and networks connected to the services. You may not use our services for any illegal or unauthorized purpose.

6. Termination

We may terminate or suspend your access to all or part of TrustNest, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

7. Limitation of Liability

To the maximum extent permitted by law, TrustNest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on our website and updating the "Last updated" date.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@trustnest.com