Privacy Policy

Last Updated: August 9, 2025

1. Introduction

Welcome to TrustNest. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, submit feedback, or communicate with us. This information may include your name, email address, phone number, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to communicate with you, to monitor and analyze trends, usage, and activities in connection with our services, and for other purposes described to you at the time of collection.

4. Sharing of Information

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. We may also share your information as required by law or to protect our rights and the rights of others.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. GDPR Compliance & Right to be Forgotten

In compliance with the General Data Protection Regulation (GDPR), we respect your right to be forgotten. You can request the deletion or anonymization of your personal data at any time by contacting your tenant administrator. When a deletion request is processed, your personal information (name, email, phone number) will be anonymized while preserving non-personal data for analytics and feedback purposes. This ensures that your identity is protected while maintaining the integrity of the system.

7. Your Choices

You may update, correct, or delete your account information at any time by logging into your account or contacting us. You may also opt out of receiving promotional communications from us by following the instructions in those communications.

8. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@trustnest.com